What you’ll learn: Generic chatbots often misunderstand industry jargon. In this workshop you’ll collect and clean your own data, then use low‑code tools to build and deploy an AI assistant that speaks your language. We’ll compare fine‑tuning versus prompt engineering and show how to integrate the chatbot into your website or intranet.

Why it matters: Domain‑specific models unlock better customer and employee experiences. You’ll leave with a customised assistant prototype and a clear path to production.